Hennig wins over customer with impressive lead time and price
April 24, 2019
Photo credit of Outokumpu Stainless USA.
Outokumpu Stainless needed to replace a 40 ft long walk-on pit cover on their machine, which was made by an Italian OEM. They contacted the original supplier for a cover quote and learned the lead time was 18 weeks, which was too long to wait. They decided to try their luck at Hennig and contacted sales representative Roger Burgess for a quote.
Hennig’s lead time was just 4 weeks, and the cover price was 50% less than the original OEM quote. The choice was clear - Outokumpu ordered their first walk-on pit cover unit from Hennig. Even more exciting, Okumpuntu was so pleased with the quality of our product and lead time, they ordered a duplicate for the second line.
Recently Roger Burgess visited Outokumpu and was asked to quote another style of custom pit cover, with the potential of multiple units being ordered over time.
Success stories like this one from our customers are so valuable to us. Not only do they demonstrate the advantages of Hennig products and how we are helping our customers succeed, they provide reliable feedback about what our customers want, and what they value most about our products, pricing and delivery.
At Hennig we constantly work to improve our products and processes to stay competitive in the marketplace. Customer stories give us a sense of purpose, emphasizing how our products are helping fellow manufacturers solve production problems, and how we are meeting customer needs in an efficient and cost-effective manner.
If you have a Hennig story you’d like to share, email us at firstname.lastname@example.org.
We would love the opportunity to share it with our staff and here on the Blog, with our customers and friends.