INSTALACE DOPRAVNÍKU TŘÍSEK HENNIG – PŘÍBĚH ZÁKAZNÍKA
January 16, 2017
Winter is always the busiest time of the year here at Bad Boy Movers. Our machines must run 24 hours a day, 7 days a week. We were expecting at least two men to install our new Hennig chip conveyor system on our laser, and looked up to see one old man about the same age as me. The job had to be completed by the day’s end, no matter the time.
Jose, chip conveyor assembler and installation technician, looked at me and said, "Let’s go do what we've got to do". Little did we know he was a one-man crew. We worked well together, with good communication, he was an excellent teacher, and even worked through lunch. I brought him a sandwich from an old country store and he ate it with one hand, while turning screws with the other. Jose never complained about anything, nor used any foul language. Every time he was waiting on me to move something, he had a broom in hand, cleaning. Less than one shift later our machine was cutting quality parts with a brand new conveyor! He shook my hand, gave me a hug and we took pride in our accomplishment. He is welcome in our shop and even in my home anytime when in our area. Overall he was a perfect representation that any company could possibly ask for.
I have been doing maintenance on these machines for over 10 years, so I know what the job entails and what the normal time frame to accomplish this job should be. He was exceptional. I hope he is as SORE today as I am!
Bad Boy Movers